Let HP identify any out-of-date or missing drivers and software. How does HP install software and gather data? Did this solve your problem? Unable to determine warranty status. If the above step does not work try step 2.
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How does HP install software and gather data? Select from the products you own. HP encountered an error while trying to scan your product. Please j6400 scanner while we process your request. Settings say is connected.
In reply to Guru Kiran G’s post on August 11, J6400 scanner everything in HP to fix this issue but no help from the HP as they say everything is working fine. Any j6400 scanner support needed would be completed by the third party that sold the product.
Posted on Mar 14, 2: Please verify j6400 scanner product is powered on and connected, then try again in a few scanber. HP printer will not scan. Sorry this didn’t help.
HP Officejet J All-in-One Printer series – Driver Downloads | HP® Customer Support
Make sure you get the bit version. That software is not compatible with Mavericks and the scanning scnner provided by Mac J6400 scanner is just awful. Please use the product number and serial numbers of the new product to validate warranty status. The download on the landing page will default to bit. I have to scan a lot of receipts for work and j6400 scanner the control j66400 j6400 scanner support of HP Scan.
Select your operating system and version. User profile for user: This product cannot be identified by Serial Number alone.
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HP Officejet J6400 All-in-One Printer series Troubleshooting
Thank you for your patience. Click on Printer and follow the instruction. Select your j6400 scanner files and a list of links will be sent by email. I have the same question 6.
Mar 14, 3: Decent Mac OS I don’t see my operating system. You can follow the steps mentioned below to check the details of the drivers.